Efficient Care Commissioning and eBrokerage

Commissioning and brokerage of social care packages shouldn’t be difficult or time-consuming. But without modern e-Brokerage, commissioners are often unable to break free of the cycle of unfilled care packages, over-reliance on spot contracting and limited opportunities to drive up quality standards.

The CareForIT care commissioning and eBrokerage tools allow commissioners and brokers to take full control of the process – from contracting through to compliance and performance management.

  • Award care packages to the most suitable provider through the efficient online brokerage system.
  • Collect performance and compliance data from all providers automatically in a consistent format.  The CareForIT e-brokerage platform will interface will all commonly used care management software.
  • Eliminate time-consuming information handling, interpretation and reporting tasks with harmonised and consolidated data flows.
Webformed has created CareforIT eBrokerage. It is simply the most straightforward and efficient social care commissioning platform available.

How does it streamline the process of commissioning social care?

  • Fully configurable and controllable online marketplace.
  • Automated notification of available care packages to approved providers.
  • Automated uploads of service delivery records to verify compliance in a consistent format.
  • Simple online management reports highlight compliance and delivery issues.
  • Enforces consistency of service delivery reporting.
  • Displays the count of awarded packages:
    – count of care hours awarded for a period.
    – count of care hours delivered for a period.
    – count of care hours delivered that did not match a commissioned package.

social care eBrokerage

CareForIT eBrokerage Process

CareForIT eBrokerage streamlines interactions between care commissioning bodies (such as Local Authorities and CCGs), care brokers and providers. In a typical implementation, the eBrokerage package will procure care packages for individual service users.

Care providers registered with the system are automatically notified about each case with details of location, timing and the care required. For providers, it’s easier to identify instances where they can deliver an individual care plan cost-effectively.

The procurer can see in an instant which providers are able to meet the need. They can then make an almost instant decision. Notifications to the successful and unsuccessful providers are handled automatically. If the provider uses CareForIT to manage their care delivery, care packages are automatically imported into the system for scheduling.

Call monitoring data is reported automatically to the broker (eg an NHS Trust) and aggregated for commissioning bodies so they can monitor delivery, KPIs and variances.

A Proven Solution

CareForIT eBrokerage is not the typical ‘large system’ that consumes vast amounts of time and budget to deliver very little. It is affordable and proven. Your eBrokerage solution can be up and running within a few weeks.

The tools are already streamlining the processes and improving the collection of compliance data for several commissioning groups. They are now able to focus more attention on the quality of care delivered and less on manual brokerage, information collection and processing.

Care commissioning, brokerage and compliance shouldn’t be difficult or time-consuming to manage. Contact the CareForIT team and we will show you a more efficient solution.


Slider Image
Slider Image
Slider Image
Slider Image
Slider Image
Slider Image
Slider Image
Slider Image

Organisations Working With Webformed



"We value having information at our fingertips, wherever our employees are located. Removing countless spreadsheets and replacing it with one unified source of all our information. And being able to ‘search’ our data to instantly find what you are looking for. Previously we would have needed to know exactly where to look to find something."

Dominic Spayne, Head of Business and Finance, Shared Lives SW

"I have full confidence in the system as it alerts me when a carer is late, any doubled up calls, or when a carer has not arrived. I find the system very flexible; it is tailored to the company needs and requirements, I would highly recommend using care for IT."

Kamaljit Kaur, Registered Manager, Desired Care 4U

"I can instantly access any data I need, wherever I am. And the software is so easy to use that we have much more time to proactively improve standards of care and review how we’re performing. The cloud technology means that all care plans and service delivery records are updated instantly. And roster planning is done in a few minutes. We might still have become outstanding without CareForIt, but it would certainly have been much harder."

Shape Shape Shape

Be Part of the Future for Care Management

Find out more about the technology that saves you money, while increasing control and accountability.

Give us a call on: 01626 798 890